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Technology can be a real time saver….or it can be a pain. If multitasking while on hold has given you a crick in your neck or your voice is hoarse from yelling at the automated answering system, stop the madness. There’s almost always a way around today’s high-tech phone systems. Find the shortcut at The website provides phone numbers and e-mail addresses, as well as instructions on how to bypass automated phone systems and speak to a human

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