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A charter school in Michigan has come under fire after icing a child’s broken arm with ice cream and failing to call 911.

Seven-year-old Brianna Hill was playing on the school’s playground last week when she fell and broke her arm. When she was taken to the school office, Sarah J. Webber Media Arts Academy officials did not call 911; instead, they went through her emergency contact list, according to My Fox Detroit.

“They should have immediately called 911. What if she was going into shock? What if she could have had a concussion? Brain damage could have been done and they’re just sitting there, calling people on the phone,” Shatia Hill, Brianna’s mother, told the outlet.

Officials also treated the injury with ice cream bars, while they waited for Brianna’s aunt to pick her up, according to the station. The school had run out of regular ice.